DTC fulfillment

Ship your brand — not just your boxes

Branded packaging, custom inserts, and subscription kits — picked, packed, and shipped same-day from Delaware. The unboxing moment your customers screenshot, scaled to 50,000 a day.

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Every brand-touch, tracked

From kit assembly to delivery scan, every step your brand takes is logged in one dashboard. See which inserts drove repeats and which carriers honored your SLA — without calling your account manager.

Built on modern infrastructure

Ship.House DTC operations dashboard preview

Same-day shipping

Orders by 12pm ET ship the same business day. Your customer expects Amazon speed; we deliver it under your brand.

99.9% pack accuracy

Right SKU, right insert, right note — every box. Mispacks are rounding errors, not Trustpilot complaints.

365-day operations

Holiday drops, weekend launches, snow days — we ship every day your brand sells.

365-day operations

Holiday drops, weekend launches, snow days — we ship every day your brand sells.

DTC experience

Everything your brand ships, under one roof

Branded packaging, custom inserts, kit assembly, and returns — all from one warehouse, one team, one bill. No more gluing five tools together to ship a box that looks like your brand.

Branded returns

Prepaid return labels in your brand voice. We inspect, restock, and refund within 24 hours — protecting your NPS, not just your inventory.

Smart order routing

Orders pick the closest, fastest path to your customer — with carrier-rate logic baked in. Cheaper labels, faster delivery, no spreadsheets.

Custom inserts

Sample swaps, hand-written notes, marketing pieces with rotation logic — every box leaves with the right touch for the right customer.

Multi-channel orders

Shopify, Recharge, Subbly, and Klaviyo — every order syncs into one queue, one inventory pool, one bill.

Subscription kits

Monthly box assembly, custom kitting, BOM tracking — your subscription stays on cadence whether you ship 100 or 100,000.

Customer journey

See your customer’s journey, end to end

Every order — from cart to doorstep — tracked in one dashboard. Spot which inserts drive repeat orders before your accountant does.

Ship.House DTC customer journey dashboard

Brand consistency

Every box leaves the warehouse exactly to your brand spec — tissue, tape, mailer, insert. Same packers, same standards, every order.

Insert performance

Match samples and notes to repeat-purchase rate. See which touch made the customer come back.

Carrier brand-fit

Pick the carrier your audience trusts — USPS for cost, UPS for speed, hand-delivery for the launch box.

Carrier brand-fit

Pick the carrier your audience trusts — USPS, UPS, or hand-delivery for launch boxes.

What you get

Built for brands that ship more than products

From your first 100 subscribers to your first 100,000 — same warehouse, same brand standards, same team that knows your tissue paper preference.

Always shipping

365-day operations with a same-day cutoff. Holiday drops, weekend launches, snow days — we ship every day your brand sells.

Branded handlers

Same packers on your account, same tissue paper, same insert rotation — no rotating contractors learning your brand from scratch every week.

Transparent pricing

Line-item invoices. No hidden surcharges. Every fee is visible before we run a single pick — and 0% sales tax on every line.

Enterprise-ready security

SOC 2 controls, audit trails, and encrypted-at-rest data — we meet the security bar your retailer partners require.

Inventory insights

Live SKU dashboards, kit BOM tracking, and slow-mover alerts. Know what's working before your accountant does.

Memory Usage
56 GB / 128 GB45%

Built to scale

From 100 monthly subscribers to 100,000 — same warehouse, same team, no migration or replatform required.

Experience seamless payments.
Experience seamless payments.

Ship your brand the way you’d ship it yourself

Book a 15-minute walkthrough. We’ll quote your packaging spec, walk you through our Delaware studio, and answer the phone the next time you call.

Get a quoteSee pricing