About

We built the 3PL we wished existed.

Ship.House was founded in Delaware by operators who spent years inside warehouses, fulfillment software, and DTC ops. We built the 3PL we wished we had as founders — transparent pricing, same-day shipping, and a team that answers the phone.

1.4M+ orders shipped out of Delaware.

0% sales tax on every fulfillment line item.

Our Mission

We believe fulfillment should be the quietest part of running a brand— not the loudest. Every founder we work with used to spend more energy on shipping problems than on the product their customers actually bought.

Our mission is to move your inventory, your orders, and your returns through one roof, with one bill, and without surprises.That's the whole company. Everything else is a means to that end.

Core Values

The principles that guide every shift on the warehouse floor and every decision in the codebase.

Operational transparency

Every pick, every parcel, every fee is itemized on your weekly invoice. No dimensional-weight surprises, no peak-season surcharges invented in October. If we charged for it, you can see exactly why.

Cycle time over ticket counts

Our team is measured on how fast boxes leave the warehouse, not how many support tickets they close. The only number your customer cares about is when the package arrives.

Partnership, not vendorship

Founders talk to founders. You get a dedicated account manager, a Slack channel, and a team that understands your peak calendar before it starts. No tier-one support queue.

Compliance by default

From customs forms to carrier rate cards to inventory insurance, the boring-but-critical work is done before you notice. International orders ship without a phone call to a broker.