Homeware

Homeware fulfillment that ships a sofa and a candle from the same dock

Heavy-duty racking for oversized furniture, shock-absorbent packout for ceramics and glass, two-person and white-glove delivery options, and a returns team that knows fragile from broken. From your first lamp to your first sofa, same warehouse.

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Track every piece, every fragile, every two-person delivery

Live SKU events across bulky and small, fragile-grade routing logs, two-person delivery scheduling — all in one dashboard. The sofa your customer ordered ships with the same visibility as the candle.

Built on modern infrastructure

Ship.House homeware fulfillment dashboard

Same-day pick

Orders by 12pm ET ship same day — whether it’s a 90-pound sofa via LTL or a candle via parcel.

Fragile-grade packout

Per-SKU dimensional packing rules, ceramics-grade void fill, mirror-grade strapping. The dish that left flat arrives flat.

Two-person delivery scheduling

White-glove and threshold delivery routes coordinated with the carrier. Furniture lands in the room, not on the curb.

Two-person delivery scheduling

White-glove and threshold delivery routes coordinated with carriers.

Homeware

Built for what homeware actually ships

Heavy-duty racking, shock-absorbent packout, two-person delivery integration, white-glove options, and returns inspection — all from one Delaware warehouse, one team, one bill.

Heavy + fragile mixed catalog

Pallet racks for sofas and beds, drawer storage for candles and ceramics. Same warehouse, same ops — no SKU sprawl across two facilities.

Heavy-freight routing

Furniture goes LTL with white-glove option, decor goes parcel — auto-classified, auto-rated. No oversize surprise charges, no rebroker games.

Fragile-grade packout

Custom void fill, double-walled outers, ceramics-grade packing, mirror-grade strapping. The dish that left flat arrives flat.

Two-person delivery

Pre-negotiated white-glove and threshold-delivery contracts. Furniture lands in the room, not on the curb — the doorstep moment your unboxing post is filmed in.

Oversized returns inspection

Returns checked for damage, packed back to spec, restocked or photo-flagged with a real reason. Carrier-fault claims filed without your ops team chasing freight.

Returns

Returns that don’t make broken pieces your problem

Every oversized return inspected, photo-documented, and restock-or-scrap decisioned within 48 hours. Insurance claims filed without your ops team chasing carriers.

Ship.House homeware returns dashboard

Damage audit

Carrier-fault vs customer-fault evidence captured at intake with photos. The insurance claim writes itself.

Reverse logistics scheduling

Two-person pickup arrangements, threshold returns, oversized RMA routing — coordinated with the carrier so the customer never lifts a sofa twice.

48-hour decision

Restock, refurb partner, or scrap path decided within 48 hours of intake — with photo proof and a real reason.

48-hour decision

Restock, refurb, or scrap decided within 48 hours of intake.

What you get

Built for brands shipping the things customers furnish their homes with

From your first capsule launch to your first 100,000 units a month — same warehouse, same fragile-grade packing, same two-person delivery contracts.

Always shipping

365-day operations. Holiday gifting peaks, design-week launches, freight-friendly weekend orders — we’re shipping when the showroom is closed.

Homeware-trained packers

Glass-grade handling, mirror strapping, lift-with-care training, fragile SOPs. The team that touches your inventory ships it intact.

Transparent pricing

Per-pallet freight, per-parcel pick, per-VAS line, white-glove visible as a line item — no surprise oversize multipliers. 0% sales tax on every line.

SOC 2 + brand-spec security

Your design briefs, dimension specs, and customer lists are yours. Encrypted at rest, scoped role access, audited annually.

Damage rate dashboards

Per-SKU damage rate, per-carrier breakage trend, white-glove vs threshold delivery comparison — the data your category buyer needs before next collection order.

Memory Usage
56 GB / 128 GB45%

Built to scale

Capsule launches, mainline collections, holiday gifting, design-week drops — same warehouse, same SOPs, same fragile-grade discipline.

Experience seamless payments.
Experience seamless payments.

Stop apologizing for broken-glass returns

Book a 15-minute walkthrough. We’ll show you the heavy-duty bays, walk through a fragile-grade packout live, and answer the phone the next time you call.